Support

Sign in at portal.elitebartending.com with the email and password on your Elite Bartending account, or open the Elite Bartending app and sign in there — both use the same account.

If sign-in fails, double-check your email address and try again. New accounts created in the mobile app also need a confirmation email clicked before you can sign in.

From the sign-in screen (web or mobile), choose Forgot password? and enter your account email. If an account exists for that address, we'll send a link to choose a new password. The mobile app opens this step in your browser — you'll return to the app to sign in once your password is updated.

The reset link expires after a short time; request a new one if it no longer works.

You can permanently delete your account from inside the mobile app, under Profile (or Settings) → Account → Delete Account. This removes your login, profile, photo, and certification file; organization records your employer must legitimately retain (such as staffing and attendance history) stay on file with your personal information removed from them. See the Privacy Policy for the full details.

If you are the only administrator of your organization, or the platform's only super administrator, assign another administrator first — an organization can never be left without anyone able to manage it.

For questions about a specific event, shift assignment, staffing request, or a message you can't send or receive, start with your organization administrator — they can see and correct most account and scheduling issues directly. If something looks like an app bug rather than a scheduling question, contact us below.

Can't find what you need above? Email info@elitebartending.com and describe the issue, including whether you're on the web portal or the mobile app.

See also our Privacy Policy.